Terms of Service

Terms and Conditions – Deadhouse Productions

Welcome to Deadhouse Productions! Please read and understand the following Terms and Conditions before using our services, purchasing event tickets, or accessing our website. By engaging with Deadhouse Productions, you agree to comply with these terms and conditions.

1. Tour Scheduling

2.1. Tour scheduling is subject to minimum participant numbers. If minimum numbers are not met, the tour may be rescheduled for another date, or a refund will be provided.

2. Payment Requirements

2.1. For direct bookings, credit card payment is required at the time of booking.

2.3. All payments are to be made in Australian Dollars (AUD).

2.2. Accepted Credit Cards: VISA / Mastercard.

3. Cancellation Policy

3.1. Tours will run in all weather conditions.

3.2. Postponements are not accepted within 48 hours of the tour date.

3.3. For individuals, there are no refunds for cancellations within 48 hours of the tour.

3.4. For private tour groups, there is no refund for cancellations within 7 days.

3.5. All cancellations will incur a 15% administration fee.

4. Touring Code Of Conduct

4.1. Individuals intoxicated, as deemed by the provider, will not be permitted to participate in the tour, and no refund will be given.

4.2. Disruptive persons will not be permitted to take part in the tour, and no refund will be given.

5. General Terms And Conditions – Website

5.1. While Deahouse Productions has taken reasonable care in producing this website, changes may occur at any time that could impact the accuracy or completeness of the information provided.

5.2. The website and information may contain errors or omissions. The Rocks Ghost Tours does not warrant the accuracy, reliability, or completeness of information on this website.

5.3. All rights, including content, graphics, and images, are reserved by The Rocks Ghost Tours. Modification, transmission, reproduction, or storage of any part of the website, including images, without prior written permission is strictly prohibited.

6. Links to Third-Party Websites

6.1. Links to third-party websites should not be considered as an endorsement, recommendation, or approval of those sites or the products, services, or information they contain.

7. Privacy Statement

7.1. The protection of your privacy is essential to Deadhouse Productions. We will use your personal information only for the purposes for which it was collected and not for any other use.

7.2. Your personal information will not be disclosed to third parties except if required or authorized by law.

7.3. We employ industry-standard SSL (secure sockets layer) for secure financial transactions when purchasing from Deadhouse Productions.

Thank you for reviewing our Terms and Conditions. If you have any questions or concerns, please contact our customer support team. By using our services and purchasing event tickets, you acknowledge and agree to these terms and conditions.

Last Updated: 7/8/2023

Deadhouse Productions deadhouse.com.au www.deadhouse.com.au